When checking out you will have the choice of selecting your shipment delivery method:
Shipping Method Delivery Time;
- Standard Delivery: 5 - 24 Days;
- 3- Day Delivery: 3 Days - Monday-Friday Service;
ORDER SHIPMENT PROCESSING
Completed orders received and processed after 2pm PST will be shipped the following day.
Shipping Times are based on in-stock items and transit time is based on the day we ship your order.
Delivery times may vary depending on availability of items.
Once your order is complete your order is shipped based on the Shipping Method you selected at time of purchase.
UPS Ships Monday-Friday.
Next Day Orders will ship to arrive on the next business day Monday-Friday.
BigTronco does not offer Saturday delivery, If you need to arrange for a Saturday delivery please call us at (415) 684-4521.
All orders will be shipped via most efficient method unless otherwise requested when placing your order. BigTronco Ships with the following carriers; UPS, FedEx, DHL and USPS. Please include your complete STREET address (no P.O. Box numbers, please). Allow 7 to 14 business days for delivery. If your ship to address is a P.O. Box this can delay shipment of your order up to 5 days with a service charge of $2.00.
FREE Domestic Shipping (When Offered)
Domestic shipping consists of the 48 adjoining U.S. states plus Washington, D.C. (federal district), on the continent of North America.
If your shipping destination meets the FREE Domestic Shipping criteria (When Offred), we will offer you the FREE Shipping option at checkout. If faster service is needed we will present you with faster shipping options at your expense.
EXCLUDED DOMESTIC SHIPPING
The term excludes the non-contiguous states of Alaska and Hawaii and all off-shore United States territories and possessions, which include American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the United States Virgin Islands. These destinations are considered International destinations.
These destinations are excluded from any FREE Domestic Shipping Offers
The contiguous United States consists of the 48 adjoining U.S. states plus Washington, D.C. (federal district), on the continent of North America.
If we cannot ship an item right away, we will update your order history as "Back-Ordered" with an estimated delivery date.
SIGNATURE REQUIRED REQUEST
If you request a signature required a fee up to $4.90 will be added to your order. Shipping Rates Your shipping is automatically calculated based on the weight of the item(s) you are purchasing.
Some items can not be shipped to some states of the U.S.A. We will review your order carefully to insure that the shipment can be sent to you. In the case that you can not receive an item you have requested we will contact you via email with the information. We apologize for any inconvenience that this might cause you.
Our shipping rates include shipping, packing materials and handling. All orders shipped within California are charged sales tax in accordance with California State Board of Equalization sales tax law.
SIGNATURE REQUEST FEE
If you request a signature required a fee up to $4.90 will be added to your order.
BigTronco Ships products throughout the world. All countries that we currently ship to are listed on the main account screen when you first set-up your account.
If you have an account you can track your shipment via the order history area of your account by clicking here.
All International orders are shipped via UPS, DHL, FedEx or U.S.P.S. First Class Package, Priority Mail® or Priority Mail Express International™
INTERNATIONAL SHIPPING RATES
International rates are handled on a order-by-order basis based on your destination and weight of order. Shipping options will be presented to you at checkout.
INTERNATIONAL ORDERS UNDER 4LBS.
International Orders under 4lbs qualify for a lower cost via U.S.P.S. First Class Package International Shipping. If your order qualifies you will be presented with the option to select, U.S.P.S. First Class Package International Shipping.
If your order exceeds the weight limit you will be presented with the option to select U.S.P.S. Priority Mail® International or U.S.P.S. Priority Mail Express International™
INTERNATIONAL DUTIES, VAT AND OTHER CHARGES
As an International customer, you are responsible for paying any duties, customs or tariffs on the products when the product arrives in your country. Packages returned to BigTronco will be still liable for all duties, customs or tariffs on the products when the product arrives at BigTronco. Packages will not be re-shipped without secure payment for all charges incurred.
Please contact us for further information.
BIGTRONCO INTERNET BV & WHOLESALE
2261 MARKET ST. UN 364 SAN FRANCISCO CA USA
Tel +1(415)684 4521 Fax +1(4)15 684 4521